Wednesday, February 13, 2008

Electronic Supply Chain Solutions’ commitment to quality transcends everything we do:


Electronic Supply Chain Solutions is both an AS9120 and ISO 9001:2000 certified distributor of electronic components. ESCS is a member of the "Coalition Against Counterfeiting and Piracy” which is part of the US Chamber of Commerce and is kept informed as to the extent and issues concerning counterfeiting and piracy. As part of our consultative services ESCS provides valuable information needed to safeguard companies from the 250 billion dollars already being lost to Counterfeiting & piracy in the U.S. visit http://www.combatcounterfets.com/ to learn more.
Vendor Qualification
Electronic Supply Chain Solutions' suppliers are subject to stringent vendor standards of quality and accountability to ensure that only the highest quality product is sourced for our customers. Our Aerospace 9120 Vendor Qualification and Corrective Action Program is designed to screen out problem vendors before they become a problem for our customers and to ensure that issues are traced back to their root cause for corrective action. This vendor program has proven successful in allowing us to maintain high quality product standards while continually reducing our supplier network.
Product Inspection
Our Quality Assurance (QA) Department references manufacturer specifications and employs visual/microscopic inspection to evaluate the component inventory that is received and processed to fulfill customer orders. Images are collected of products and any associated certification paperwork. Electronic Supply Chain Solutions has arrangements with testing houses to conduct functional product testing on any product that does not have a factory c of c. The ESCS inventory may be seen on our website http://www.icphotosynth.com/ ESCS states” The parts you see on our site are the exact parts that will be on your dock tomorrow morning. ESCS does not post availabilities.
Order Processing
Products which meet our customer specifications may be bar coded (in accordance with EIA/JEP 130, ANSI/EIA 556-B, and EIA 624 standards), packaged, invoiced, and shipped in accordance with customer-specified instructions.
Quality Certification
Electronic Supply Chain Solutions is both an AS9120 and ISO 9001:2000 certified distributor of electronic components.
Facilities
Electronic Supply Chain Solutions' owns a building that has exterior and interior security systems (both electronic and physical) to safeguard your scheduled shipments. Electronic Supply Chain Solutions’ Operations Department has achieved electrostatic discharge (ESD) compliance throughout our facility and all employees are required to complete ESD training and receive a certificate annually.
Customer Satisfaction
We conduct customer satisfaction surveys annually to measure our objectives and exceed our customers' objectives. Our customers are also given an opportunity to take an ESCS Satisfaction Survey on our website
Employees
Our commitment to our customers begins by attracting, hiring, training, and providing professional growth opportunities for our service professionals that are empowered with building and supporting Electronic Supply Chain Solutions' customer’s relationships.

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